Artificial intelligence threat on BPO jobs needs urgent action: Sen Aquino

ABS-CBN News

MANILA - The government has to move with &quot;urgency&quot; to protect the 1.4 million Filipinos working in the business process outsourcing industry who might be displaced by the industry&#x27;s shift to artificial intelligence, a lawmaker said.Possible job losses &quot;might be higher&quot; than the 44,000 estimated by an industry group last year, Sen. Bam Aquino, chairman of the Senate Science Committee, said after a hearing on Monday.The government should offer scholarships and vouchers from the Technical Education and Skill Development Authority to help BPO workers take advantage of new job opportunities with AI, Aquino said.<ul class="op-related-articles">	<li><a href="http://news.abs-cbn.com/business/03/01/18/ai-killing-jobs-philippines-can-be-global-hub-says-tech-startup">AI killing jobs? Philippines can be global hub, says tech startup</a></li>	<li><a href="http://news.abs-cbn.com/business/01/26/18/robots-ai-killing-jobs-worlds-tech-bosses-say">Robots, AI &#x27;killing&#x27; jobs, world&#x27;s tech bosses say</a></li></ul>&quot;I want to see some urgency in our government agencies to really move it forward,&quot; Aquino said.&quot;Whether or not mangyari yung pagkawala ng trabaho sahil sa AI o hindi, kailangan natin i-move up yun. These are higher-paying jobs,&quot; he said.(Whether or not job losses due to AI happen, we need to move them up. These are higher-paying jobs.)Higher-skilled workers are also harder to remove from their posts, Aquino said.Aquino said the main BPO industry group would submit an updated roadmap when the Senate science committee resumes hearings on the matter in April.<ul class="op-related-articles">	<li><a href="http://news.abs-cbn.com/business/01/24/18/bpos-to-feel-artificial-intelligence-reality-in-next-3-to-5-years-pernia">BPOs to feel artificial intelligence &#x27;reality&#x27; in next 3 to 5 years: Pernia</a></li></ul><div> </div>

The government has to move with "urgency" to protect the 1.4 million Filipinos working in the business process outsourcing industry who might be displaced by the industry's shift to artificial intelligence, a lawmaker said.

The government has to move with "urgency" to protect the 1.4 million Filipinos working in the business process outsourcing industry who might be displaced by the industry's shift to artificial intelligence, a lawmaker said.

Artificial intelligence threat on BPO jobs needs urgent action: Sen Aquino | ABS-CBN

Halalan 2025

Entertainment

News

Metro.Style

Sports

More

Traffic

Business

Artificial intelligence threat on BPO jobs needs urgent action: Sen Aquino

Artificial intelligence threat on BPO jobs needs urgent action: Sen Aquino

ABS-CBN News

Published Mar 13, 2018 05:28 PM PHT

|

Updated Mar 14, 2018 12:27 AM PHT

Read More:

jobs

artificial intelligence

business process outsourcing

Bam Aquino

ABS-CBN is the leading media and entertainment company in the Philippines, offering quality content across TV, radio, digital, and film. Committed to public service and promoting Filipino values, ABS-CBN continues to inspire and connect audiences worldwide.

Corporate

Investors

Governance

International Distribution

Corporate

Governance

Investors

International Distribution

NPC Seal of Registration

Privacy Policy

Terms of Service

Advertise with Us

© 2025 ABS-CBN Corporation. All Rights Reserved.

NPC Seal of Registration

Advertise with Us

Privacy Policy

Terms of Service

© 2025 ABS-CBN Corporation. All Rights Reserved.