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PLDT Inc says working to restore ‘normal’ internet services following complaints

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ABS-CBN News

<p>MANILA - PLDT Inc said it was working to restore services after customers complained of internet issues Thursday. </p><p>&quot;We have received reports that some of our customers are experiencing issues using our internet services. Our teams are working to restore normal services immediately,&quot; the telco said in an advisory at 5:51 p.m.</p><blockquote class="twitter-tweet"><p dir="ltr" lang="en">SERVICE ADVISORY<br/>[July 30, 2020]<br/><br/>We have received reports that some of our customers are experiencing issues using our internet services. Our teams are working to restore normal services immediately. We apologize for the inconvenience. Thank you.</p>— PLDT Cares (@PLDT_Cares) <a href="https://twitter.com/PLDT_Cares/status/1288774328524267527?ref_src=twsrc%5Etfw">July 30, 2020</a></blockquote><div><script async="" src="https://platform.twitter.com/widgets.js" charSet="utf-8" type="text/javascript"></script></div><p>President Rodrigo Duterte, during this 5th State of the Nation Address (SONA), urged telecommunications providers to improve services by December or face closure and expropriation. </p><p>PLDT&#x27;s wireless arm, Smart Telecommunications, on Wednesday said its mobile 5G network would go &quot;live&quot; in key central business districts by the end of the month.</p><ul class="op-related-articles">	<li><a href="https://news.abs-cbn.com/business/07/29/20/smart-super-fast-5g-goes-live-as-commercial-service-on-july-30-pldt">Smart &#x27;super-fast&#x27; 5G goes &#x27;live&#x27; as commercial service on July 30: PLDT</a></li>	<li><a href="https://news.abs-cbn.com/business/07/27/20/duterte-threatens-to-shut-telcos-face-expropriation-if-no-improvement-by-december">Duterte threatens to shut, expropriate telcos if no improvement by December</a></li></ul>

<p>PLDT Inc said it was working to restore services after customers complained of internet issues Thursday. </p>

PLDT Inc said it was working to restore services after customers complained of internet issues Thursday.