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BDO says working to fix intermittent downtime

Article (news)

Arthur Fuentes

ABS-CBN News

<p>MANILA - BDO Unibank advised clients on Thursday that some of its systems are experiencing intermittent downtime.</p><p>On its official Facebook page, the bank said it is working to restore the loading of accounts and balances on the BDO Online and BDO Pay apps as soon as possible. </p><p>It advised clients that they may continue using BDO Personal Online Banking and BDO ATMs for their banking needs.</p><div><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/1730364391862bdo.jpg" style="width:750px" class="fr-fic fr-dib"/></div><p>On the outage reporting website downdetector.ph, users began reporting problems with BDO around 2:20 p.m. with the outage reports peaking at around 3:10 p.m.</p><p>More than half, or 55 percent of the reports were about problems with online banking, while 38 percent were about issues with mobile banking, and 7 percent were about problems with ATMs.  Most of the outage reports came from Metro Manila, Baguio City and Cebu City. </p><p>BDO is regulated by the Bangko Sentral and deposits are insured by PDIC up to P500,000 per depositor.   The Sy-led bank advised concerned users to visit the BDO Unibank Facebook page for more details.</p><div><em>More details to follow.</em></div>

<p>The bank said it is working to restore the loading of accounts and balances on the BDO Online and BDO Pay apps as soon as possible. </p>

The bank said it is working to restore the loading of accounts and balances on the BDO Online and BDO Pay apps as soon as possible.