Cebu Pacific, AirAsia restore systems after global IT outage

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Cebu Pacific, AirAsia restore systems after global IT outage

ABS-CBN News

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MANILA — Cebu Pacific has restored its systems after the global IT outage last Friday that led to flight delays and cancellations, the airline announced Sunday morning.


Cebu Pacific said that its technology provider had restored services to full capacity by early Saturday morning.



“All systems are now operational, and we plan to operate our normal flight schedules,” it also said.


Cebu Pacific passengers with confirmed bookings can monitor the status of their flights on the airline’s website.

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“We are grateful to our IT and airport staff who worked tirelessly to resolve the situation and assist the affected passengers,” Cebu Pacific said as it also thanked passengers for their patience and understanding during the outage.


AirAsia, which was also affected by the outage, managed to have its systems restored on Saturday afternoon.


“We ask for patience among our guests, as we recover from multiple delays and cancellations as a result of the global IT outage yesterday that is beyond our control,” it also said.


The outage that hit systems using Microsoft services affected airlines, airports, banks, telecommunications firms, and other institutions worldwide, including those in the Philippines.


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