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BDO Automated Teller Machine.  BDO/Handout

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Benise Balaoing

ABS-CBN News

<div><span class="fr-img-caption fr-fic fr-dib" style="width:950px"><span class="fr-img-wrap"><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/172403984534220190713-bdo-atm-BDO-3.jpg" style="width:950px" class="fr-fic fr-dib"/><span class="fr-inner" style="text-align:left"><span id="isPasted" style="color:rgb(51, 51, 51);letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;white-space:pre-wrap;background-color:rgb(255, 255, 255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">BDO Automated Teller Machine.  <em>BDO/Handout</em></span></span></span></span></div><p>MANILA (UPDATE) — BDO said some of its services were down on Monday morning after it announced a scheduled system maintenance as it deactivated its old mobile app.</p><p>At 8:57 a.m. on Monday, BDO said its <span id="isPasted" style="color:rgb(5, 5, 5);letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;white-space:pre-wrap;background-color:rgb(255, 255, 255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">BDO Pay, BDO Online App, BDO Personal Online Banking, and BDO ATM services are still down, and that they are working to restore their services as soon as possible.</span></p><div><span id="isPasted">The bank earlier said<span id="isPasted" style="color:rgb(0, 0, 0);letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;white-space:normal;text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none"> the system maintenance will be from 11:30 p.m. August 18, Sunday to 7 a.m. August 19.</span></span></div><div><span id="isPasted"><span id="isPasted"><span id="isPasted" style="color:rgb(0, 0, 0);letter-spacing:normal;orphans:2;text-align:start;text-indent:0px;text-transform:none;widows:2;word-spacing:0px;-webkit-text-stroke-width:0px;white-space:normal;text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;display:inline !important;float:none">The Philippines&#x27; largest bank also reminded its customers that it will be deactivating its old BDO Digital Banking app on August 19. </span></span></span></div><div><span id="isPasted"><span id="isPasted"><span id="isPasted"><a href="https://news.abs-cbn.com/business/2024/8/16/bdo-to-have-system-maintenance-reminds-users-old-mobile-app-to-be-deactivated-on-aug-19-1517">•BDO to have system maintenance; reminds users old mobile app to be deactivated on Aug 19</a></span></span></span></div><p>At 8 p.m. Monday, BDO announced that it had restored the BDO Pay, BDO Online App, BDO Personal Online Banking, and BDO ATM services. </p><p>The bank said the prolonged system downtime was due to a vendor system issue during its planned maintenance to upgrade its online banking services.</p><p>&quot;We understand the inconvenience and frustration this has caused, and we sincerely apologize for the disruption,&quot; the bank said.</p>

BDO says some systems down as it deactivates old mobile app

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BDO says some systems down as it deactivates old mobile app

Benise Balaoing,

ABS-CBN News

Published August 19, 2024 12:13 PM PHT

|

Updated August 20, 2024 01:41 PM PHT

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