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Benise Balaoing

ABS-CBN News

<p>MANILA (UPDATE) -- Smart on Friday said some customers in Luzon are experiencing spotty voice, SMS, and data services.</p><p>In a Facebook post, the telco giant said it is working to restore services in parts of Luzon.</p><p>According to the outage reporting website <a href="https://downdetector.ph/status/smart/" rel="noopener noreferrer" target="_blank">downdetector.ph</a>, reports about issues with Smart&#x27;s services spiked at around 11 a.m. Most of the reports about service disruptions came from Metro Manila, Baguio and Cebu. </p><div><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/1727421652253SMART OUTAGE.png" style="width:300px" class="fr-fic fr-dib"/></div><p>Seventy-five percent of the outage reports were about problems with accessing mobile internet, while 23 percent were about lack of signal, and 2 percent were about problems with texting.</p><p>The telco last week also reported service disruptions in the Philippines&#x27; largest island group for several hours. </p><div><a href="https://news.abs-cbn.com/business/2024/9/27/more-pinoys-getting-side-hustles-amid-growing-needs-survey-1411" rel="noopener noreferrer" target="_blank">Smart says services back to normal after disruption</a></div><div><em>More details to follow.</em></div>

Smart says some Luzon customers hit by service problems

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Smart says some Luzon customers hit by service problems

Benise Balaoing,

ABS-CBN News

Published September 27, 2024 03:13 PM PHT

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Updated September 27, 2024 03:44 PM PHT

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