Push Admin

Quezon City gov't apologizes for crash of vaccine scheduling app eZConsult

Article (news)

ABS-CBN News

<div class="embed-wrap"><figure data-feedback="fb:likes,fb:comments"><img src="https://sa.kapamilya.com/absnews/abscbnnews/media/2021/news/05/06/app.jpg"/></figure></div><p>MANILA - The Quezon City local government on Friday apologized after residents were unable to register and schedule their COVID-19 vaccination through the eZConsult app.</p><p>&quot;We sincerely apologize for the failure of the eZConsult website to deal with the surge of registration and booking for COVID-19 vaccination yesterday, and for the tremendous inconvenience this has caused you,&quot; the QC LGU said in a statement.</p><p>According to the city government, its third-party partner Zuellig, which manages the eZConsult app, said that their server was &quot;overwhelmed&quot; by heavy traffic of registrants, most of whom are A4 priority group members such as economic and government frontliners.</p><p>The national government earlier announced that those under the A4 classification can now make an appointment for their vaccination.</p><ul class="op-related-articles">	<li><a href="https://news.abs-cbn.com/news/06/07/21/philippines-phased-implementation-covid19-vaccination-workers">Philippines begins &#x27;phased implementation&#x27; of COVID-19 vaccination for workers</a></li></ul><p>&quot;We were later told that eZConsult’s system could not handle this volume of concurrent users,&quot; the QC LGU said.</p><p>The city government, meanwhile, is evaluating Zuellig&#x27;s capability to operate the app.</p><p>&quot;We are also studying other options to facilitate the online registration and booking of priority sectors, aside from barangay-assisted booking which our QCitizens can also consider, as well as company/agency-assisted booking, which is a mode exclusive to A4s,&quot; it said.</p><p>After crashing until the end of the day, the app on early Friday commenced with the registration and booking.</p><div><strong>RELATED VIDEO</strong></div><figure class="op-interactive"><iframe allow="autoplay; fullscreen" frameBorder="0" height="100%" id="ivsplayer01" scrolling="no" src="https://player.ivideosmart.com/ivsplayer/v4/dist/html/iframe-src.html?iframeid=ivsplayer01&amp;key=e8c22c015ca9eafa76f1e3edfa03c603&amp;spid=3001339&amp;vid=1703867" width="100%"></iframe></figure><div class="iwantbar">Watch more in <a href="//www.iwantv.com.ph/">iWantv</a> or <a href="//tfc.tv/">TFC.tv</a></div>

<p>MANILA - The Quezon City local government on Friday apologized after residents were unable to register and schedule their COVID-19 vaccination through scheduling app eZConsult, hours after the LGU's announcement that they can now book their slots for inoculation a day before.</p>

MANILA - The Quezon City local government on Friday apologized after residents were unable to register and schedule their COVID-19 vaccination through scheduling app eZConsult, hours after the LGU's announcement that they can now book their slots for inoculation a day before.