Farmers Plaza apologizes to trans woman over toilet fiasco

ABS-CBN News

MANILA - The management of Farmers Plaza at the Araneta Center Cubao, Quezon City apologized Wednesday to the transgender woman who was detained for using the female comfort room inside its mall.&quot;We would like to apologize to Ms. Diez for the treatment she has received from a member of the cleaning crew. We also would like to extend the apology not just to the LGBT community but to the public in general for the actions of said crew member,&quot; Farmers Plaza Property General Manager Morriel Abogado said in a statement.&quot;It is an unfortunate incident that Farmers Plaza management would like to assure the public we could never condone.&quot;Gretchen Custodio Diez, 28, was barred by a janitress from using the women&#x27;s comfort room at a mall on Tuesday. She was detained after the mall&#x27;s management filed an unjust vexation complaint against her for going live on Facebook while the incident was unfolding.She was later released and in turn, filed a complaint against the shopping mall for violating the city ordinance.<ul class="op-related-articles">	<li><a href="https://news.abs-cbn.com/news/08/13/19/trans-woman-arrested-after-prevented-from-using-womens-comfort-room-in-qc-mall">Trans woman detained after being harassed for using ladies&#x27; toilet in QC mall</a></li></ul>&quot;We firmly believe that any such treatment of a customer -- regardless of sexual orientation -- is unacceptable,&quot; Abogado said.Lawmakers from both houses of Congress have condemned the alleged discrimination and harassment. <ul class="op-related-articles">	<li><a href="https://news.abs-cbn.com/news/08/14/19/makabayan-bloc-transgender-solon-seek-probe-on-trans-womans-detention">Makabayan bloc, transgender solon seek probe on trans woman&#x27;s detention</a></li>	<li><a href="https://news.abs-cbn.com/news/08/14/19/senators-press-for-equality-bills-passage-in-wake-of-trans-womans-detention">Senators press for equality bill&#x27;s passage in wake of trans woman’s detention</a></li></ul>

MANILA - The management of Farmers Plaza in Araneta-Center Cubao apologized Wednesday to the transgender woman who was detained for using the female comfort room inside its mall.

MANILA - The management of Farmers Plaza in Araneta-Center Cubao apologized Wednesday to the transgender woman who was detained for using the female comfort room inside its mall.

Farmers Plaza apologizes to trans woman over toilet fiasco | ABS-CBN

Halalan 2025

Entertainment

News

Metro.Style

Lifestyle

Sports

More

Traffic

Horoscope

News

Farmers Plaza apologizes to trans woman over toilet fiasco

Farmers Plaza apologizes to trans woman over toilet fiasco

ABS-CBN News

Published Aug 14, 2019 08:53 PM PHT

Read More:

transgender

discrimination

Farmers Plaza

Cubao

trans woman

Araneta-Center

toilet

comfort room

ABS-CBN is the leading media and entertainment company in the Philippines, offering quality content across TV, radio, digital, and film. Committed to public service and promoting Filipino values, ABS-CBN continues to inspire and connect audiences worldwide.

Corporate

Investors

Governance

International Distribution

Corporate

Governance

Investors

International Distribution

NPC Seal of Registration

Privacy Policy

AI Policy

Terms of Service

Advertise with Us

© 2025 ABS-CBN Corporation. All Rights Reserved.

NPC Seal of Registration

Privacy Policy

Terms of Service

AI Policy

Advertise with Us

© 2025 ABS-CBN Corporation. All Rights Reserved.

NPC Seal of Registration

Privacy Policy

Terms of Service

AI Policy

Advertise with Us

© 2025 ABS-CBN Corporation. All Rights Reserved.