A man shows the DMW Mobile App-OFW Pass during its ceremonial testing n Malacanang Palace on July 21, 2023. KJ Rosales, PPA pool/File

MANILA – The Department of Migrant Workers (DMW) on Tuesday said it temporarily took down its online systems to protect OFW data from a ransomware attack. 

“While efforts to restore online systems are ongoing, electronic or online systems that issue OECs (overseas employment certificates)/OFW Passes and OFW information sheets and other online services may not be used temporarily,” the agency said in a statement. 

“Rest assured, DMW databases containing OFW data were not affected by the attack, and that the DMW is currently working with the Department of Information and Communications Technology (DICT) to restore online systems and ensure continued protection of the data and information of OFWs,” it added. 

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The agency said applicants for OECs and OFW Pass could proceed to DMW offices, one-stop shops, and Migrant Workers Assistance Centers for manual processing. 

OFWs securing information sheets do not have to go to any DMW office and may send their request to infosheet@dmw.gov.ph or through Facebook Messenger. 

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“The DMW apologizes for inconveniences to the OFWs and members of their families and is exerting all efforts to continue serving OFWs while instituting stronger measures to protect their information,” it said. 

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