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<div><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/173433339205820241216061256_Metrobank.png" style="width:950px" class="fr-fic fr-dib"/></div><div style="text-align:center"><em>Photo source: Metrobank</em></div><p style="line-height:1">What does it take for a business relationship to withstand the test of time?  </p><div style="line-height:1"> </div><p style="line-height:1">As Metrobank celebrates its 62nd anniversary, they highlight the importance of trust, shared values, and personalized service in building enduring business relationships.   </p><div style="line-height:1"> </div><p style="line-height:1">This focus is exemplified by Metrobank’s 50-year partnership with Yazaki-Torres Parts Manufacturing Inc., a relationship built on trust, support, and understanding each other&#x27;s needs.  </p><div style="line-height:1"> </div><div style="line-height:1"><strong>From financial support to growth </strong></div><div style="line-height:1"> </div><p style="line-height:1">The journey began in the early 1970s when Yazaki-Torres Parts Manufacturing Inc. became a joint venture of Yazaki group of Japan and the Torres family of the Philippines sought financial backing to expand into the automotive sector. Metrobank stepped in by providing the loan that they needed, and this marked the start of a 50-year partnership.  </p><div style="line-height:1"> </div><p style="line-height:1">But beyond the financial support, Metrobank played a significant role in Yazaki-Torres Manufacturing Inc.&#x27;s growth by adapting its services to support the company&#x27;s development. </p><div style="line-height:1">   </div><p style="line-height:1">Felcaster Torres, President of Yazaki-Torres Manufacturing Inc., shared insights on the partnership in an interview with Michelle Ong on ANC&#x27;s Market Edge. &quot;I would say that they are very personalized when dealing with clients. They have a good team that focuses on what we need, what specific group we need. They are a big bank, but when they talk to us, you do not feel they are a big bank,&quot; Torres noted.  </p><div style="line-height:1"> </div><div style="line-height:1"><strong>A personal business </strong></div><div style="line-height:1"> </div><p style="line-height:1">Metrobank&#x27;s philosophy centers on understanding clients&#x27; businesses, industries, goals, and challenges. By grasping these elements, the bank is able to offer financial solutions that align with clients&#x27; evolving needs.  </p><div style="line-height:1"> </div><p style="line-height:1">Their expertise in the automotive industry was key in helping Yazaki make a mark in the market. &quot;Metrobank understands the automotive industry very well. Their understanding of the industry and their commitment to our success have been crucial in fostering our growth and development in this competitive market,&quot; explained Torres.</p><div style="line-height:1"> </div><p style="line-height:1">Anton Yap, Senior Vice President and Corporate Banking Group Head of Metrobank, discussed this approach during his interview on Market Edge. &quot;Business banking is relationship banking. And the only way you can understand what your clients need is by engaging with them. It is a very personal business,&quot; Yap emphasized. </p><div style="line-height:1"> </div><div style="line-height:1"><strong>The value of adaptability </strong></div><div style="line-height:1"> </div><p style="line-height:1">Metrobank offered Yazaki-Torres Manufacturing Inc. a full suite of services, helping them expand their business through loans and improve operational efficiency through electronic payment processing services. </p><div style="line-height:1"> </div><p style="line-height:1">One example of this is how Metrobank helped the company transition from a cash-based payroll system to electronic payroll processing in the 1990s.</p><div style="line-height:1"> </div><p style="line-height:1">&quot;For our employees, this meant they had a faster and more convenient way to receive their salary. For our payroll, this meant a more efficient way to process the payroll of our employees,&quot; Torres explained.  </p><div style="line-height:1">   </div><p style="line-height:1">As Yazaki Torres-Manufacturing Inc. expanded, Metrobank&#x27;s online banking services became crucial in simplifying payments, transactions, and overall financial management.   </p><div style="line-height:1">   </div><p style="line-height:1">&quot;Metrobank&#x27;s online banking services also allowed us to settle obligations to suppliers and service providers and collect sums of money from sales. These services allowed us to become one of the best taxpayers in our region,&quot; Torres added.  </p><div style="line-height:1">   </div><div style="line-height:1"><strong>Trust as the foundation of success </strong></div><div style="line-height:1"> </div><p style="line-height:1">Yap emphasized that trust is the most important ingredient in a successful partnership. &quot;Trust is built with your customer through a couple of things. You have shared values. This is how you build long-term relationships. Second, you have a track record of being a reliable partner and being dependable. And I think the last bit is, you have credibility. You have the credibility that you can consistently give your client what they need or advice that they&#x27;re looking for,&quot; he explained.     </p><div style="line-height:1"> </div><div style="line-height:1"><strong>Choosing the right partner </strong></div><div style="line-height:1"> </div><p style="line-height:1">When choosing a banking partner, Torres shared a few key things to keep in mind: </p><p style="line-height:1">1. Long-term partnership potential - Seek a bank that is interested in a long-term partnership, one that is committed to growing your business over time. </p><div style="line-height:1"> </div><p style="line-height:1">2. Understanding your needs - Clearly define your financial requirements and objectives to find a bank that aligns with your needs. </p><div style="line-height:1">﻿ </div><p style="line-height:1">3. Customer service - Look for a bank known for good customer service. This will be crucial in times of need and for ongoing support.   </p><div style="line-height:1">    </div><p style="line-height:1">By considering these factors, businesses may find a banking partner that will not only meet their current needs, but will also support their growth and success in the long term.   </p><div style="line-height:1">   </div><div style="line-height:1"><strong>62 years of empowering businesses and communities <br/></strong></div><div style="line-height:1"><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/17351912983351735191296306.png" style="width:950px" class="fr-fic fr-dib"/> </div><div style="line-height:1;text-align:center"><em>Photo source: </em><a href="https://www.facebook.com/metrobank"><em>Metrobank</em></a></div><div style="line-height:1"> </div><p style="line-height:1">Metrobank&#x27;s relationship with its clients, goes beyond just business. The bank&#x27;s commitment to growth extends to the communities they serve – along with their clients. </p><div style="line-height:1"> </div><p style="line-height:1">&quot;Our aim ultimately is to empower businesses. We want them to grow and prosper. We believe that by enabling them, we are also helping them build the communities they operate in. Ultimately, you are helping build the nation. And when businesses thrive, you create jobs, you grow the community. And at the end of the day, you know you have a stronger and more prosperous nation. So, you know, and if they were dedicated to being a catalyst for progress, not just for our clients, but for the country as well,&quot; said Yap.  </p><div style="line-height:1">    </div><div style="line-height:1"><br/></div><div style="line-height:1"><img src="https://od2-image-api.abs-cbn.com/prod/editorImage/17351913050141735191304428.png" style="width:633px" class="fr-fic fr-dib"/> </div><div style="line-height:1;text-align:center"><em>Photo source: </em><a href="https://www.facebook.com/metrobank"><em>Metrobank</em></a></div><div style="line-height:1">  </div><p style="line-height:1">The bank remains dedicated to building lasting relationships rooted in trust, shared values, and personalized service. &quot;We aim to be more than just service providers; we strive to be genuine partners and financial advisors to our clients. As our client&#x27;s businesses grow, we want to be there with them and for them. We also want to be able to provide them with meaningful advice and support through these transitions. These are the kinds of relationships that’s made Metrobank successful through these years,&quot; Yap concluded.   </p><div style="line-height:1">  </div><p style="line-height:1">Metrobank is dedicated to being a catalyst for progress for its clients and the communities it serves.</p>

<p>Metrobank's 62nd anniversary highlights the importance of trust and personalized service in its long-term partnerships.</p>

Metrobank's 62nd anniversary highlights the importance of trust and personalized service in its long-term partnerships.

50 years of bank partnership: What drives longevity?

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50 years of bank partnership: What drives longevity?

Metrobank

Published December 26, 2024 03:56 PM PHT

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Updated December 27, 2024 01:55 PM PHT

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