Camille Naredo

Article (news)

GoGo Xpress

Raine Musñgi

ABS-CBN News

MANILA -- What do you do after walking away from e-commerce giants? If you&#x27;re Raffy Vicente, President and CEO of QuadX Inc., you double down on Filipino microentrepreneurs – and gear up for nationwide expansion.In a revealing interview on ANC&#x27;s Market Edge, Vicente shared how GoGo Xpress, once a top partner of platforms like Lazada and Shopee, made a bold pivot in 2021: leaving behind volume-heavy marketplace clients to focus instead on helping small Filipino online sellers thrive.&quot;It&#x27;s very different when you work with marketplaces. It&#x27;s about bringing down price and scaling. The human touch disappears,&quot; Vicente said.GoGo Xpress now works with 10,000 to 15,000 regularly active sellers, part of a larger base of 300,000 online entrepreneurs – most selling on Facebook, Shopify, or Carousell. Their pain points: delivery costs, failed attempts, returns, and cash handling – these have shaped how QuadX redesigned its entire logistics system.&quot;Returns are lost sales. Our riders are trained to get it right the first time,&quot; Vicente said, referring to their first-attempt delivery policy and use of GPS/photo evidence to verify delivery attempts.The company absorbs the cost of failed deliveries and COD fees, making it easier for sellers to scale. No insurance add-ons. No surprise charges. Just transparent pricing.Riders are independent contractors, not employees, earning up to ₱1,200 a day by completing 80 to 120 parcels in a 5–6 hour route, efficiently batched and mapped using their in-house &quot;Navigator&quot; software.But QuadX isn&#x27;t standing still.Vicente confirmed they are now eyeing a major leap into order fulfillment, plotting the rollout of dedicated warehouses and storage hubs that would allow sellers to outsource inventory, packing, and dispatch.&quot;We&#x27;re more focused now on pickups and deliveries, but we are looking at ways of expanding into the fulfillment business as well,&quot; Vicente said.This positions GoGo Xpress to move into quick commerce, offering same-day or next-day delivery for high-density zones in Metro Manila and nearby provinces, where their pickup coverage already includes Metro Manila, Cavite, and Bulacan. Nationwide delivery is already in place via logistics partners.By combining software-driven optimization with low-cost, high-efficiency routing, Vicente believes GoGo Xpress can do what global players haven&#x27;t: make logistics work for the everyday Filipino entrepreneur.&quot;We want to help them grow. When you&#x27;re a small seller, every failed delivery or return, it really hurts,&quot; Vicente said.For a company that once scaled with global platforms, GoGo Xpress is now scaling something else: trust with MSMEs – and the infrastructure to deliver for them, faster than ever.<div> </div>Catch the full interview with Raffy Vicente on Market Edge, exclusively on the <a class="fr-green fr-strong" href="https://www.youtube.com/channel/UCvi6hEzLM-Z_unKPSuuzKvg/join">ANC Prestige YouTube Channel</a>.

GoGo Xpress now works with 10,000 to 15,000 regularly active sellers, part of a larger base of 300,000 online entrepreneurs – most selling on Facebook, Shopify, or Carousell.

GoGo Xpress now works with 10,000 to 15,000 regularly active sellers, part of a larger base of 300,000 online entrepreneurs – most selling on Facebook, Shopify, or Carousell.

From Facebook sellers to fulfillment hubs: GoGo Xpress bets big on MSMEs and next-day delivery

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From Facebook sellers to fulfillment hubs: GoGo Xpress bets big on MSMEs and next-day delivery

Raine Musñgi,

ABS-CBN News

Published Aug 04, 2025 12:17 AM PHT

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GoGo Xpress

next-day delivery

Raffy Vicente

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