Overseas Filipino Workers arriving via the Ninoy Aquino International Airport in Pasay City on December 18, 2023 are given their "pasalubongs" by the Office of the Overseas Workers Welfare Agency (OWWA) and the Department of Migrant Workers (DMW). Jonathan Cellona, ABS-CBN News/File

MANILA -- The Department of Information and Communications Technology (DICT) is set to integrate more government services into the eGovPH super app — a one-stop shop of government agencies providing wide range of services such as legal, medical, financial and other basic services.

Information and Communications Technology Undersecretary David Almirol Jr. said they are in cooperation with the Commission on Higher Education for the public to request for the electronic copies of tertiary documents. 

“Makikita mo na po iyong eDiploma mo, makikita mo na rin po iyong transcript of record para wala na pong Recto University fake diplomas,” he said in an interview with PTV4’s Bagong Pilipinas Ngayon Wednesday, May 21. 

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“Sa scholarship program po ng TESDA, para po iyong mga scholars natin, nakaupo lang sila, mari-receive na nila iyong kanilang financial assistance gamit ang eGov app,” he added. 

A one-stop shop for overseas Filipino workers is also underway. 

“May mga features na po ngayon ang OFW, pero dadamihan pa po iyong features para iyong ating mga OFW hayahay ang buhay nila, kahit nasa abroad, puwedeng mag-apply ng passport, mag-apply ng PRC and so on and so forth,” Almirol stated. 

“Hindi na kinakailangang umuwi ng Pilipinas para lang magkaroon ng government transactions,” the official noted. 

Integration with the labor department is also ongoing for a job matching system to provide work opportunities online, according to Almirol. 

The agency also aims to make aid distribution accessible online such as fuel subsidy.

‘eREPORT’ 

A citizen reporting system can also be done in the super app from consumer complaints to criminal  activities. 

“For example, kapag ikaw ay ina-abuse, mayroon pong women abuse doon, okay, puwede kang magreklamo. Ang makaka-receive ng complaint ay ang Philippine Commission on Women,” Almirol explained. 

“Kapag nagreklamo ka naman ng crime, halimbawa, mayroon pong magnanakaw sa inyo o akyat-bahay, puwede mong i-report iyon, mari-receive iyon ng pulis, riresponde po sila,” he added. 

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A dashboard will also be provided in the application to monitor the responsiveness of respective government agencies. 

“Ang DICT po ay platform lang po iyong dinivelop natin, kaniya-kaniya po iyong kanilang responsibilidad na kung gaano kabilis po iyong kanilang pagresponde,” he said. 

“So ngayon, hindi ka na basta-basta lang magloko-loko dahil ang mamamayan ay puwede nang magsumbong ‘di ba. So, people now are protecting people. So, ito iyong deterrent na ini-implement ng PNP ngayon. In fact, si PNP po ang nag-i-implement ng crime-busting system po nila,” the official added.