MANILA -- The Cybercrime Investigation and Coordinating Center (CICC) said Friday it was working with GCash to get to the bottom of an alleged data breach at the fintech giant. 

Cyber advocacy group Deep Web Konek on Thursday reported that know-your-customer (KYC) data, such as IDs, selfies, and signatures were allegedly exposed online.

CICC Executive Director Alexander Ramos has asked for a transparent assessment of the reported data breach allegedly involving GCash.

“We take seriously the alleged data breach and have asked GCash to provide information on the veracity of the contents being published or reported,” he said . 

For its part, GCash said its clients' accounts are safe. It said it launched an investigation right away when it learned about the alleged hacking.

"Based on our initial findings, there are no indications of a data breach in our systems and this has no impact on customer funds and their accounts remain safe and secure," the fintech giant said. 

GCash said it was working with Philippine regulators and authorities.

It reminded customers to protect their personal information by regularly updating their passwords and MPIN.

Maxicare reports data breach to NPC

Jollibee Group investigates data breach