Benise Balaoing

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MANILA -- Online travel booking platforms Agoda and Trip.com were also penalized by the Civil Aeronautics Board (CAB) for posting allegedly misleading flight fares, an official said Tuesday.Speaking on DZMM TeleRadyo, CAB Executive Director Atty. Carmello Arcilla said AirAsia Move was not the only platform that was fined.&quot;P6 million para AirAsia Move, P4 million doon sa Agoda at Trip.com, P1 million,&quot; Arcilla said.The official said the penalty was based on the severity of the offense. Arcilla stressed that the agency has nothing against travel agencies.&quot;Hindi po tayo kontra sa online travel agencies. Nire-recognize natin ang kanilang kanilang importansya sa pagpaplago ng ating air travel industry dahil ang online travel agencies meron pong advantage dyan,&quot; he said.He noted that online travel booking platforms offer tourists more options and even complete tour packages, and allow them to conveniently book and pay for their trips. He said, however, that it is their job to protect consumers.AirAsia Move has been fined P6 million for its allegedly misleading fares. The CAB stressed that displaying fares exceeding the regulatory ceiling--even though they are unavailable for booking or will eventually result in transaction reversals--misleads consumers into believing that such fares are legitimate.The board noted that the Air Passenger Bill of Rights orders air carriers and their agents to provide full, fare, and clear disclosure of all the terms and conditions of the contract of carriage, including fare details.

Online travel booking platforms Agoda and Trip.com were also penalized by the Civil Aeronautics Board for posting allegedly misleading flight fares.

Online travel booking platforms Agoda and Trip.com were also penalized by the Civil Aeronautics Board for posting allegedly misleading flight fares.

Agoda, Trip.com also penalized for allegedly misleading flight fares: CAB

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Agoda, Trip.com also penalized for allegedly misleading flight fares: CAB

Benise Balaoing,

ABS-CBN News

Published July 01, 2025 05:35 PM PHT

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