Agoda, Trip.com also penalized for allegedly misleading flight fares: CAB
ADVERTISEMENT

Welcome, Kapamilya! We use cookies to improve your browsing experience. Continuing to use this site means you agree to our use of cookies. Tell me more!
Agoda, Trip.com also penalized for allegedly misleading flight fares: CAB
MANILA -- Online travel booking platforms Agoda and Trip.com were also penalized by the Civil Aeronautics Board (CAB) for posting allegedly misleading flight fares, an official said Tuesday.
MANILA -- Online travel booking platforms Agoda and Trip.com were also penalized by the Civil Aeronautics Board (CAB) for posting allegedly misleading flight fares, an official said Tuesday.
Speaking on DZMM TeleRadyo, CAB Executive Director Atty. Carmello Arcilla said AirAsia Move was not the only platform that was fined.
Speaking on DZMM TeleRadyo, CAB Executive Director Atty. Carmello Arcilla said AirAsia Move was not the only platform that was fined.
"P6 million para AirAsia Move, P4 million doon sa Agoda at Trip.com, P1 million," Arcilla said.
"P6 million para AirAsia Move, P4 million doon sa Agoda at Trip.com, P1 million," Arcilla said.
The official said the penalty was based on the severity of the offense. Arcilla stressed that the agency has nothing against travel agencies.
The official said the penalty was based on the severity of the offense. Arcilla stressed that the agency has nothing against travel agencies.
ADVERTISEMENT
"Hindi po tayo kontra sa online travel agencies. Nire-recognize natin ang kanilang kanilang importansya sa pagpaplago ng ating air travel industry dahil ang online travel agencies meron pong advantage dyan," he said.
"Hindi po tayo kontra sa online travel agencies. Nire-recognize natin ang kanilang kanilang importansya sa pagpaplago ng ating air travel industry dahil ang online travel agencies meron pong advantage dyan," he said.
He noted that online travel booking platforms offer tourists more options and even complete tour packages, and allow them to conveniently book and pay for their trips. He said, however, that it is their job to protect consumers.
He noted that online travel booking platforms offer tourists more options and even complete tour packages, and allow them to conveniently book and pay for their trips. He said, however, that it is their job to protect consumers.
AirAsia Move has been fined P6 million for its allegedly misleading fares. The CAB stressed that displaying fares exceeding the regulatory ceiling--even though they are unavailable for booking or will eventually result in transaction reversals--misleads consumers into believing that such fares are legitimate.
AirAsia Move has been fined P6 million for its allegedly misleading fares. The CAB stressed that displaying fares exceeding the regulatory ceiling--even though they are unavailable for booking or will eventually result in transaction reversals--misleads consumers into believing that such fares are legitimate.
The board noted that the Air Passenger Bill of Rights orders air carriers and their agents to provide full, fare, and clear disclosure of all the terms and conditions of the contract of carriage, including fare details.
The board noted that the Air Passenger Bill of Rights orders air carriers and their agents to provide full, fare, and clear disclosure of all the terms and conditions of the contract of carriage, including fare details.
ADVERTISEMENT
ADVERTISEMENT