Camille Naredo

Ride hailing service Grab prepares their driver partners for General Community Quarantine (GCQ) protocols at their service center in Marikina City on May 29, 2020.

Ride hailing service Grab prepares their driver partners for General Community Quarantine (GCQ) protocols at their service center in Marikina City on May 29, 2020. Jonathan Cellona, ABS-CBN News

Article (news)

Job Manahan

ABS-CBN News

MANILA – Grab Philippines and Move It have broadened their emergency insurance support through an insurance firm Cocolife, seen to increase hospital access and financial protection to riders and passengers. In its latest release, Grab said under the expanded program, users who get involved in emergencies during their rides with Grab and Move It would have access to over 700 Cocolife-accredited hospitals across the Philippines. This, Grab said, would make it easier for both riders and passengers to access emergency care and address &quot;time-critical gap in on-trip incidents,&quot; particularly in terms of immediate medical attention and hospitalization.<div><a class="fr-green fr-strong" href="https://www.abs-cbn.com/news/business/2025/12/14/ride-availability-may-weaken-amid-surge-pricing-cap-says-ride-hailing-firm-1548">READ: Ride availability may ‘weaken’ amid surge pricing cap, says ride-hailing firm</a></div>&quot;Safety and protection have to keep evolving with the realities our partners and passengers face every day,&quot; said Ronald Roda, Grab Philippines managing director. &quot;We&#x27;ll keep investing in stronger safety nets so partners can keep earning with confidence, and passengers can ride with greater peace of mind,&quot; said Roda. Under the enhanced coverage, eligible users nationwide are entitled to hospital assistance worth up to P50,000 per member per year to help defray essential accident-related medical expenses. The benefits cover emergency room treatment, inpatient care, and outpatient services at Cocolife-accredited hospitals across the country, with additional assistance available on a case-to-case basis, based on the release. The program also streamlined the claims process to allow faster access to medical care during emergencies. Riders and passengers may go directly to any accredited hospital, which will coordinate with the insurance firm and the platforms&#x27; support teams for verification and approval. &quot;For on-the-ground assistance, the Grab and Move It&#x27;s Emergency Response Unit works alongside the Incident Response Team to facilitate transfers and endorsements to accredited hospitals when needed, helping ensure prompt admission and treatment,&quot; the statement read.

Grab Philippines and Move It have broadened their emergency insurance support through an insurance firm Cocolife, seen to increase hospital access and financial protection to riders and passengers.

Grab Philippines and Move It have broadened their emergency insurance support through an insurance firm Cocolife, seen to increase hospital access and financial protection to riders and passengers.

Ride-hailing platforms expand insurance support to riders, passengers

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Ride-hailing platforms expand insurance support to riders, passengers

Job Manahan,

ABS-CBN News

Published January 31, 2026 02:05 PM PHT

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Updated January 31, 2026 02:17 PM PHT

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Grab Philippines

Move It

insurance

ride-hailing

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