An emotional support robot designed to combat isolation, anxiety, and depression was shown at CES 2025 in Las Vegas, Nevada by Mixi Inc., who introduced their latest Romi Lacatan model.

Scott Paik, a Mixi representative interviewed by Reuters, said that unlike traditional conversational AI, Romi’s in-house-developed technology ensures it provides genuine empathy and natural conversation.

Romi’s interactions aim to reduce feelings of loneliness, especially for those who might spend long periods without social contact. It greets users in the morning, welcomes them home after work, and engages in casual conversations like asking about the day’s events.

Paik says the robot has been particularly effective in nursing homes across Japan, where it has helped socially isolated seniors feel more connected.

Currently available only in Japan, Romi retails for around ¥90,000 (approximately $570 USD) and will be sold in a new model, Romi Lacatan, starting this spring.

While there are no confirmed plans for international expansion, Mixi Inc. is conducting market research to adapt Romi for different languages and cultures.

Romi won a CES 2025 innovation award in the Robotics category.

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(Production: Liliana Salgado)