Dennis Gaviola

Article (news)

Agence France-Presse

PARIS (UPDATE) — A global outage hit Amazon&#x27;s cloud services for several hours on Monday, the subsidiary of the US tech giant said, disrupting many websites and services, including Amazon Prime, Perplexity, Fortnite, Alexa, Snapchat and Duolingo.The maintenance site for Amazon Web Services (AWS) said it took some three hours for engineers to largely fix the problem, which they first noticed when &quot;increased error rates&quot; hit multiple services.By 1035 GMT, the issue had been corrected, and most AWS Service operations are succeeding normally now&quot;, it said. Some services, though, continued to be disrupted.During the outage, many other online services were affected, according to Downdetector, a website that monitors internet problems. They included Reddit, various video streaming platforms such as Hulu and Disney+, as well as messaging app Signal and Delta Air Lines.In Europe, several major mobile phone operators, some UK banks, Whatsapp and Tinder were also affected.AWS said the problem appeared to originate in a critical AWS infrastructure zone, the US-East-1 region, located in the northern part of the US state of Virginia.The outage showed &quot;how reliant we all are on the likes of Amazon, as well as Microsoft and Alphabet for many of the online services we more or less take for granted,&quot; said financial analyst Michael Hewson.&quot;On an economic level it&#x27;s almost akin to putting all of your economic eggs in one basket.&quot;AMAZON SAYS ISOLATED TO U.S.Amazon&#x27;s public relations agency in the Philippines meanwhile said the issue was limited to only one AWS Region in the US — specifically, the US-East-1 data center Region, where some applications are connected.&quot;The operational issue has since been resolved, and all AWS services are now operating normally in the US-East-1 Region, the only region affected,&quot; the statement said.

Messages on the maintenance site for Amazon Web Services (AWS) confirmed "increased error rates" for multiple services and said its engineers were working to restore operations.

Messages on the maintenance site for Amazon Web Services (AWS) confirmed "increased error rates" for multiple services and said its engineers were working to restore operations.

Amazon Web Services hit by regional outage

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Amazon Web Services hit by regional outage

Agence France-Presse

Published October 20, 2025 06:17 PM PHT

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Updated October 22, 2025 01:06 PM PHT

Read More:

Amazon Web Services

AWS

cloud computing

cloud storage

cloud services

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